We will ship within 1-2 days after placing your order.
Except Saturday and Sunday.
Inquiries about delivery time:
For international mail, please go to "SF Express" or "Chunghwa Post" and enter the tracking code for confirmation.
*Click this link for shipping costs and free shipping thresholds for each country...
Please check your order upon receipt and contact us immediately if the item is defective, damaged or if you received the wrong item.We will evaluate the issue and fix it.
We will notify you once we have received and inspected your return and will let you know if your refund has been approved. Credit card company to process and post your refund.
The fastest way to ensure you get what you want is to return the item you have. Once the return is approved, we will purchase the new item separately.
Collection of personal information
When you visit the Site, we collect certain information about your device, your interactions with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. uniquely identify an individual (including the following information) is referred to as "personal information". Please see the list below for more information on what personal information we collect and why.
You can register as a member from the member registration page below.
When registering, please be sure to confirm and approve the "Handling of Personal Information" on this site before proceeding to registration.
Only one coupon can be used per purchase. Not all coupon codes are valid for use with product subscriptions.
CHANIDA does not test any products or ingredients on animals.