About delivery time, we will ship within 1-2 days after ordering.
Excluding Saturdays and Sundays.

Inquiries regarding delivery time:
For international mail, go to "SF Express" or "Chunghwa Post" and enter the tracking code for confirmation.

* Please click this link for the shipping fee and the standard amount of free shipping in each country ...

Please check your order upon receipt and contact us immediately if the item is defective, damaged or received the wrong item.We will evaluate and fix the problem.

We will notify you when we receive your return and inspect it, and let you know if your refund has been approved.Once approved, the original payment method will automatically refund you.Keep in mind that banks and credit card companies can also take some time to process and post refunds.

The fastest way to make sure you get what you want is to return the items you have.Once the return is approved, we will purchase the new item separately.

Collection of personal information

When you visit the site, we collect specific information about your device, our interactions with the site, and the information we need to process your purchase.We may also collect additional information when you contact us about customer support.In this privacy policy, information that can uniquely identify an individual (including the following information) is called "personal information".For more information about the personal information we collect and why, please see the list below.

-> Privacy Policy

You can register as a member from the member registration page below.
When registering, please be sure to check and approve "Handling of personal information" on this site before proceeding to registration.

-> Membership registration page

Only one coupon can be used per purchase.Not all coupon codes are valid for use with product subscriptions.

CHANIDA has not tested animal products or ingredients.